Objects I have a problem with geometrical objects

[felschmTADL]

Hello Guys,
I`m working with vector works - lumion - live sync (also tested importing files), and lumion does not want to display my benches and tables correct. I also have the problem that some textures are a few cm off set, where they should be.
I have a decent Laptop with 32GB Ram, and a GeForce RTX 4060.
Does anybody have any suggestions what my problem is?
Thanks in advance.
Greetings from Germany - Felix

 

[Juan Trevino]

Hi felschmTADL,

Thanks for reaching out.

We're sorry to hear you are having issues with Static Characters with color overlay. Don't worry, we are here to help.

I'd be grateful if you could please contact us via the support system to get technical support:

• Support & Learning: Get technical support

Also, to get things underway as quickly as possible, please also attach or upload the following files:

1. Diagnostics Report:

• Knowledge Base: How do you provide a Diagnostics Report?

2. The Lumion Error.log :

• Knowledge Base: How do you provide a Lumion Error and/or Importers Log file?

4. The LSF Project file you're having issues with, for us to test on our side. Here's how:

• Knowledge Base: How do you upload files to the Lumion staff?

Thanks in advance.